Introducing our new name… North Coast Health Ministry is now North Coast Health
For 28 years, North Coast Health has provided affordable care to low-income, medically underserved men, women and children in Greater Cleveland. Although our name has gotten a bit shorter, our commitment to providing high-quality, compassionate care to those in need in our community has never been greater.
Who We Are
North Coast Health is a faith-based charitable clinic that provides health care services to the uninsured and underinsured, as well as to individuals covered by Medicaid, Medicare and other programs.
We believe that health care is a basic human need and that inability to pay should not be a barrier to care for anyone. Founded in 1986, we are a bridge to better health for 2,500 men, women and children who have no other place to go for affordable care.
With the support of over 150 volunteer physicians, nurses and other caregivers, NCH provides primary health care, specialty referrals, prescription assistance, preventive care, chronic disease management, medical tests, and health education to low-income individuals and families. We also assist individuals in the community with enrollment in insurance programs for which they are eligible. We are grateful for the generosity of the community that has enabled us to provide essential health services to our neighbors in need.
North Coast Health Achieves Recognition as a Patient Centered Medical Home
North Coast Health has achieved recognition as a National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home 2011, level 3, becoming the first free clinic in Ohio to attain this distinction.
The NCQA Patient-Centered Medical Home 2011 standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
“The NCQA Patient-Centered Medical Home is a model of 21st century primary care that combines access, teamwork and technology to deliver quality care and improve health,” said NCQA President Margaret E. O’Kane. “NCQA’s PCMH 2011 Recognition shows that North Coast Health has the tools, systems and resources to provide their patients with the right care at the right time.”
A substantial body of evidence demonstrates that medical homes improve clinical outcomes and reduce costs. Putting in place the standards required for PCHM recognition was one of NCH's highest strategic priorities of the past year.
“Achieving recognition as a patient centered medical home is an important validation of the steps we have taken to ensure comprehensive, continuous care for our low-income uninsured patients,” said North Coast Health Executive Director Lee Elmore. “Most of our patients have chronic diseases, and the standards and procedures required for recognition as a patient-centered medical home ensure that the care we are providing for them results in the best outcomes and reduces unnecessary costs.”
Earning the recognition as a patient centered medical home was a process that involved the entire NCH clinical team and was supported by practice transformation coaches provided by Better Health Greater Cleveland.
“The patient centered medical home is a team-based model of care,” said NCH Medical Director Philip Tomsik, M.D. “While we have always considered ourselves ‘patient-centered,’ this distinction validates that the care we are providing to some of the most vulnerable in our community is of the highest quality possible.”